Zapp! The Lightning of Empowerment: How to Improve Quality,

ISBN: 0449002829

Author: Byham, William

Condition: new

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

• How to improve quality? | How to improve productivity? | How to energize employee and satisfaction? | Business building | Putting organization on a high performance track