{"product_id":"implementing-service-quality-based-on-iso-iec-20000","title":"Implementing Service Quality Based On ISO\/IEC 20000","description":"\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 1849284423\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e IT Governance Publishing\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/p\u003e\u003cp\u003eMany customers look for suppliers with ISO\/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The positive impact on your profit margins is just one of the benefits that certification can give you.\u003c\/p\u003e","brand":"Miakarts Books","offers":[{"title":"Default Title","offer_id":49682836357360,"sku":"NEW1849284423","price":43.16,"currency_code":"USD","in_stock":false}],"url":"https:\/\/ethereallybeautiful.com\/products\/implementing-service-quality-based-on-iso-iec-20000","provider":"Ethereally Beautiful","version":"1.0","type":"link"}